How to Remove Someone from Meta Business Suite

Removing a team member from your Meta Business Suite is one of those tasks that sounds simple but can often feel surprisingly stressful. You want to make sure you do it right to protect your account's security without accidentally breaking anything. This guide will walk you through the exact steps to securely remove a user, manage permissions, answer common questions, and help you handle the process with confidence.

Why You Need to Manage Business Suite Access

Keeping track of who has access to your company's social media assets is essential for security and operational efficiency. You don't want anyone to have permissions they no longer need. Regularly auditing and updating user access is a key part of good account management.

Here are some of the most common reasons you'll need to remove someone:

• An employee has left the company. This is the most common reason. Revoking access should be a standard part of any offboarding process to protect your company's assets.
• A freelancer's or agency's contract has ended. Once their work is done, you should remove their access as a final step in wrapping up the partnership.
• Roles and responsibilities have changed. Someone on your team may have moved to a different department and no longer needs access to your marketing assets. Instead of a full removal, you might just adjust their permissions.
• Completing a routine security audit. It's smart to review who has access every quarter or so to ensure everyone's permission level is appropriate for their current role. You might find old accounts that should have been removed long ago.
• They were added by mistake. It happens! You might assign permissions to the wrong email or accidentally give someone access they weren’t supposed to have. Correcting this quickly is important.

Before You Begin: What to Check First

Before you jump into the settings, taking a moment to check a few things will save you potential headaches down the road. These preventive steps ensure you have the right permissions and understand the full impact of removing the user.

Step 1: Confirm Your Own Access Level

You can only remove people if you have full admin permissions in the Meta Business Suite. If you are not an admin, you won't even see the option to remove other users, especially other admins. This is a security feature to prevent unauthorized changes.

How to check your role:

1. Go to your Meta Business Settings.
2. In the left-hand menu, under 'Users', click on People.
3. Find and click on your name in the list.
4. Your business account role will be displayed on the right. If it says anything other than Admin access, you’ll need to ask an existing admin to grant you that permission or request that they remove the user for you.

Trying to make changes without the proper permissions is the most common blocker, so checking this first can save you a lot of time.

Step 2: Understand the Impact of Removal

When you remove someone from your Meta Business Suite, you’re not just removing them from the Facebook Page. You are revoking their access to all assigned assets connected to the business account. This can include:

• Facebook Pages
• Instagram Accounts
• Ad Accounts
• Commerce Accounts and Catalogs
• Meta Pixels and Datasets
• Apps
• Lead access permissions

Take note of what assets the person currently manages so there are no surprises. Meta’s interface will actually show you this during the removal process, which is a great final check. If the individual is a key manager of a specific asset, like an ad account, make sure another team member has the necessary permissions to take over management before you remove them.

How to Remove Someone from Meta Business Suite (Step-by-Step)

Once you’ve confirmed you have the right access, you're ready to proceed. Follow these steps to remove a user from your account.

1. Navigate to Business Settings

The control panel for all user permissions is located in the Business Settings section.

• From your Meta Business Suite dashboard, click the All tools icon (it looks like a hamburger menu with three horizontal lines).
• From the menu that appears, click Settings. You may have to hunt for it, but it's typically in the second column under 'Manage'.
• On the next page, click Business settings. This will open the more advanced administrative backend.

2. Go to the ‘People’ Section

Once you're in Business Settings, look at the menu on the left side of your screen. Under the "Users" category, click on People. This will display a list of every individual who has access to your business account.

3. Select the Person to Remove

Find the person you want to remove from the list and click on their name. You can use the search bar at the top of the list if you have many users to sort through. Clicking their name will bring up their details on the right side of the screen, including a list of the assets they currently have access to.

4. Begin the Removal Process

Look to the top right of the page. You will see their name with buttons for Add assets and Remove. Click the Remove button.

Alternatively, you may also see a three-dot menu (...) on the far right of their name row in the user list. Clicking it will also reveal a "Remove" option.

5. Review and Confirm the Removal

A confirmation window will pop up. This is your final check. Meta Business Suite will show you all of the assets this person has access to one last time.

• Carefully review this list to make sure you are not removing someone who is the sole admin or owner of a crucial asset without a replacement.
• If everything looks correct, click the final Remove button to confirm.

Once you confirm, the user's access is revoked immediately. They will receive an email notification informing them that they have been removed from the business account.

Managing Permissions vs. Complete Removal

Sometimes you don't need to completely remove a person, you just need to reduce what they can access. This is common when someone changes roles on your team.

Instead of clicking Remove, you can manage individual asset access. After selecting the person's name in the 'People' list, look at the asset list on the right. For each asset (like a specific page or ad account), you can click on it and toggle off their access or change their permission level.

• Use this for role changes: Perfect if someone moves from marketing to sales and no longer needs to run Facebook ads, but might still need to view Page performance.
• Keeps their history: The user remains part of the Business account, just with limited privileges.

Complete removal, on the other hand, should be reserved for when someone permanently leaves your team or a contractual partnership ends.

Troubleshooting Common Problems

“The 'Remove' button is greyed out or I can’t click it!”

This nearly always means you are not a full admin of the business account. The person you are trying to remove may have the same permission level as you, or they may be an admin while you are only an employee. You cannot remove someone who has a higher permission level. Check your own role and ask another admin for help if needed.

“I removed someone by mistake! How do I get them back?”

Don’t worry, this is an easy fix. You simply need to re-invite them. Go back to Business Settings > People and click the blue "+ Add" button. You’ll be prompted to enter their work email address and can re-assign them the necessary roles and asset permissions from there.

“I'm trying to remove the last person from the account.”

You cannot remove the only admin from a business account without first adding another. This prevents the account and all its assets (Pages, Ad Accounts, etc.) from becoming “orphaned” and inaccessible. Before removing the last admin, make sure you add a new one and give them full control.

Final Thoughts

Managing who has access to your Meta business assets is a simple but vital task for keeping your accounts secure and running smoothly. By regularly reviewing your list of users and knowing the correct removal process, you can prevent potential security risks and ensure your team's permissions align perfectly with their current roles.

Of course, managing user permissions is just one piece of your overall marketing operations. As you analyze the results of your social campaigns, it becomes clear how much data is scattered across Facebook Ads, Instagram Insights, and other marketing platforms. At Graphed, we unify your marketing and sales data so you can stop manually pulling reports. You can ask for insights in plain English, and we'll automatically build the real-time dashboards you need, giving you a clear, instant view of what’s working across all your channels.